If you are enrolled in an award course, you may be eligible for FEE-HELP.

FEE‑HELP is a loan scheme that assists eligible fee paying students to pay all or part of their tuition fees. It cannot be used for additional study costs such as accommodation or text books.


You are eligible for FEE‑HELP if you:

  • are studying in a course that leads to a higher education award
  • meet the citizenship and residency requirements
    • you are an Australian citizen who will undertake, in Australia, at least one unit of study contributing to your course (Program); OR
    • you are a New Zealand Special Category Visa holder who meets the long-term residency criteria and who will undertake, in Australia, at least one unit of study contributing to your course; OR
    • you are a permanent humanitarian visa holder who will be resident in Australia for the duration of your unit (Course); OR
    • you are a permanent visa holder who is undertaking bridging study for overseas-trained professionals and will be resident in Australia for the duration of the study
  • are enrolled in an eligible unit of study (course) by the census date for that unit; and
  • have not exceeded the FEE‑HELP limit (see below).

FEE-HELP is not available to:

  • students who are not Australian citizens, New Zealand Special Category Visa holders or Permanent Residents with a Humanitarian Visa
  • students undertaking a Research degree (Doctorate or Masters by Research).
  • students undertaking a course of study that does not lead to a higher education award, with the exception of bridging study for overseas-trained professionals and cross-institutional enrolment.

Please check the eligibility criteria before completing an application.

FEE-HELP limit

The FEE-HELP limit is the maximum amount that a person can borrow under FEE-HELP over their lifetime and is not reset or ‘topped up’ by any repayments that you make.

If you have reached the FEE-HELP limit, you are no longer eligible to access a FEE-HELP or (VET FEE-HELP) loan.

The FEE‑HELP limit is the total amount available to eligible students under both the FEE‑HELP and VET FEE‑HELP loan schemes. This means that any amount you borrow under either FEE‑HELP or VET FEE‑HELP will reduce your FEE‑HELP balance until you have reached the FEE‑HELP limit.

This limit excludes any loan fee, the FEE‑HELP limit in 2020 is $106,319 for most students. For students undertaking medicine, dentistry and veterinary science courses (as defined in the Higher Education Support Act 2003) the FEE‑HELP limit is $152,700.

Your FEE-HELP balance

The FEE-HELP balance is the amount of FEE-HELP you can still access before you reach the FEE-HELP limit. You are responsible for keeping track of your FEE-HELP balance and advising your provider (HETI) if you do not have enough FEE-HELP balance left to cover your tuition fees.

If you enrol in a unit and your tuition fees exceed your FEE-HELP balance, you must pay the outstanding amount upfront to HETI Higher Education. Otherwise, HETI Higher Education may choose to cancel your enrolment if you have tuition fees that are unpaid after the census date. You will remain liable for the debt if your enrolment is cancelled.

How to Apply

coursesunits_tabFEE-HELP is applied for during the enrolment process. Once you have been admitted to your course you will select your units via the Courses and Units tab in MyHETIconnect.

feehelpClick on the Request FEE-HELP button and follow the prompts to complete your FEE-HELP request.

FEE-HELP is applied for against the course in which you are enrolled. You will need to re-apply for FEE-HELP at every course level.

Application deadline

Submit your completed application form along with supporting documents (if applicable) on or before the administrative date. Please see the academic calendar for the current deadline.

What happens next?

Once you have submitted your FEE-HELP application with all the necessary documents, you will be notified the outcome of your application within 2-3 working days.

When you get a HELP loan, your provider will send you a Commonwealth Assistance Notice (CAN), within 28 days of the census date, for each study period that you are using the loan.

Your CAN will include information on:

  • the tuition fees for your units of study
  • any upfront payments you have made
  • any FEE-HELP loan you have used for that study period (and if applicable, the loan fee you have been charged).

Check your CAN carefully to make sure that:

  • the tuition fees listed on your CAN are the same as those published on your provider’s website,
  • the loan fee has been calculated correctly (if applicable), and
  • the CAN does not include any units you withdrew from by the census date.

If you notice any errors on your CAN, you have 14 days from the date of the CAN to send HETI Higher Education a written request for correction (some providers may allow for a longer correction period).

Cancelling FEE-HELP

To cancel your FEE-HELP assistance, please email your request before the census date to the Finance Team Finance@health.gov.nsw.au.

  • State that you would like to cancel your FEE-HELP Assistance, effective from the current semester
  • Include your full name, date of birth and student ID number


HETI was registered as FEE-HELP provider in March 2018. New and existing award courses students are eligible to apply for FEE-HELP.

FEE-HELP information:

Statement of Tuition Assurance

Tuition assurance protects students in the event a course of study provided by an approved HELP provider ceases to be provided after it starts but before it is completed. To learn more please see HETI Higher Education’s Statement of Tuition Assurance Exemption.