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If you are enrolled in an award course, you may be eligible for FEE-HELP.
FEE‑HELP is a loan scheme that assists eligible fee paying students to pay all or part of their tuition fees. It cannot be used for additional study costs such as accommodation or text books.
You are eligible for FEE‑HELP if you:
FEE-HELP is not available to:
Please check the eligibility criteria before completing an application.
The FEE-HELP limit is the maximum amount that a person can borrow under FEE-HELP over their lifetime and is not reset or ‘topped up’ by any repayments that you make.
If you have reached the FEE-HELP limit, you are no longer eligible to access a FEE-HELP or (VET FEE-HELP) loan.
The FEE‑HELP limit is the total amount available to eligible students under both the FEE‑HELP and VET FEE‑HELP loan schemes. This means that any amount you borrow under either FEE‑HELP or VET FEE‑HELP will reduce your FEE‑HELP balance until you have reached the FEE‑HELP limit.
This limit excludes any loan fee, the FEE‑HELP limit in 2020 is $106,319 for most students. For students undertaking medicine, dentistry and veterinary science courses (as defined in the Higher Education Support Act 2003) the FEE‑HELP limit is $152,700.
As long as you are FEE-HELP eligible and you have funds available you will receive Fee-Help. To check your balance here.
The FEE-HELP balance is the amount of FEE-HELP you can still access before you reach the FEE-HELP limit. You are responsible for keeping track of your FEE-HELP balance and advising your provider (HETI) if you do not have enough FEE-HELP balance left to cover your tuition fees.
If you enrol in a unit and your tuition fees exceed your FEE-HELP balance, you must pay the outstanding amount upfront to HETI Higher Education. Otherwise, HETI Higher Education may choose to cancel your enrolment if you have tuition fees that are unpaid after the census date. You will remain liable for the debt if your enrolment is cancelled.
FEE-HELP is applied for during the enrolment process. Once you have been admitted to your course you will select your units via the Courses and Units tab in MyHETIconnect.
Click on the Request FEE-HELP button and follow the prompts to complete your FEE-HELP request.
FEE-HELP is applied for against the course in which you are enrolled. You will need to re-apply for FEE-HELP at every course level.
There is no notification for successful Fee-Help, but you will be contacted if you are unsuccessful. You can check success by reviewing your invoices where you will find a credit note for the Fee-Help application.
Submit your completed application form along with supporting documents (if applicable) on or before the administrative date. Please see the academic calendar for the current deadline.
Once you have submitted your FEE-HELP application with all the necessary documents, you will be notified the outcome of your application within 2-3 working days.
When you get a HELP loan, your provider will send you a Commonwealth Assistance Notice (CAN), within 28 days of the census date, for each study period that you are using the loan.
Your CAN will include information on:
Check your CAN carefully to make sure that:
If you notice any errors on your CAN, you have 14 days from the date of the CAN to send HETI Higher Education a written request for correction (some providers may allow for a longer correction period).
To cancel your FEE-HELP assistance, please email your request before the census date to the Finance Team Finance@health.gov.nsw.au.
HETI was registered as FEE-HELP provider in March 2018. New and existing award courses students are eligible to apply for FEE-HELP.
Tuition assurance protects students in the event a course of study provided by an approved HELP provider ceases to be provided after it starts but before it is completed. To learn more please see HETI Higher Education’s Statement of Tuition Assurance Exemption.